iPhone 15 Series Disappoints: Poor Battery Life and More

News Desk2 months ago
iPhone 15 Series Disappoints: Poor Battery Life and More

Despite numerous upgrades introduced in the iPhone 15 Pro phones, there seems to be a decline in customer satisfaction, according to recent surveys.

An extensive survey, based on over 700,000 user-generated Google reviews, indicates a growing number of customers expressing dissatisfaction with various aspects of Apple’s latest ‘Pro’ models post-purchase.

Earlier data from PerfectRec had already highlighted a troubling pattern, revealing that the iPhone 15 Pro, Apple’s latest addition to its lineup, achieved the lowest customer satisfaction rating among all premium iPhone models released before it. The device’s 5-star ratings experienced a notable decline, dropping to 68% since October 2023.

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According to PerfectRec’s report:

“Our initial study of iPhone 15 satisfaction from October 2023 found that the 15 Pro had the lowest customer satisfaction of any premium iPhone ever. Since then, the proportion of customers rating the iPhone 15 Pro 5-stars has decreased from 72% to 68%.”

Customer complaints encompassed issues such as a perceived lack of upgrades compared to previous models, poor battery life, and difficulties in keeping the phone flat due to the large camera island. It’s noteworthy that the complaint about the lack of upgrades is somewhat peculiar, considering that the iPhone 15 Pro phones brought more enhancements compared to the iPhone 14 Pro phones.

The report further added:

“The iPhone 15 Pro wasn’t the only model that saw lower customer satisfaction in January. The percent of purchasers leaving five-star reviews declined for all iPhone models from December. The largest month-to-month decrease was for the iPhone 15 Plus, which is generally the best-reviewed model of this generation.”

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